Garment SetuGarment industry network
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FAQ

Frequently Asked Questions

How registration, approval, jobs and orders work on Garment Setu.

Getting started

Does it cost anything to join?

No. Registration is free and Garment Setu has no payment gateway at all — the platform never asks a worker, a company or a supplier to pay online.

What documents do I need to register?

A worker uploads Aadhaar. A company and a supplier upload GST and PAN. Registration cannot be submitted without them, because the admin reviews every document before approving the account.

Why can I not log in yet?

A new account stays pending until the admin has reviewed it. Until then login is blocked. As soon as the account is approved you get a WhatsApp message and can log in with your mobile number and password.

How do I log in?

With your mobile number and password. The mobile number you register with is your login ID, so it has to be one you use.

For workers

How will I hear about new jobs?

When a job post goes live, every worker of that department gets a WhatsApp message, and the post also appears under New Jobs on the dashboard.

Can I apply to the same job twice?

No. One worker can apply to a job post once — after that the button shows Applied and you can follow the status under My Applications.

What happens when a company selects me?

The company confirms your application, and an appointment letter PDF is generated with your name, the company, the designation, the reporting address and time, the joining date and the salary. It is sent to you on WhatsApp and stays in My Letters.

Can I talk to the company?

Yes. A chat opens between you and the company as soon as you apply.

For companies

How many jobs can I post?

Every new company starts with 10 job post credits. A credit is used only when the admin approves the post and it goes live — never when you submit it. The admin can add more credits on request.

Who sees my job post?

Workers of the department you posted for. They see it in the app and get a WhatsApp message when the post goes live.

How do I order from a supplier?

Browse the approved products, place an order, and it goes straight to that supplier — no admin approval in between. You then upload the payment proof, and the supplier dispatches once it is verified.

For suppliers

How many products can I list?

As many as you like — there is no limit. Each product becomes visible to companies once the admin approves it.

Can I refuse an order?

Yes, but the reason is compulsory and the company is shown exactly what you wrote.

How does the money reach me?

Payment happens offline, outside the platform. The company uploads the proof of payment and you verify it before dispatching the order.

Ready to cross the bridge?

Register today, get verified by the admin and start on your own dashboard.

Already registered? Log in here